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Terms of Service

Effective Date: January 1, 2024

Important: Please read these Terms of Service carefully before using our website, mobile games, or trading analytics services. By accessing or using any part of our services, you agree to be bound by these terms.

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of the Sorrizeng website located at [website URL] (the "Service") operated by Sorrizeng - 15 Years Mobile Game Development & Trading Analytics ("us", "we", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including but not limited to mobile game players, trading analytics users, and website visitors.

2. Description of Services

Mobile Game Development

We develop and publish mobile games across various platforms including iOS and Android. Our games are available through app stores and may include in-app purchases, subscriptions, or advertising.

Trading Analytics Platform

Our trading analytics services provide data analysis, market insights, and trading tools to help users make informed trading decisions. These services are provided for informational and educational purposes only.

Website and Content

Our website provides information about our services, company news, educational content about mobile gaming and trading, and various resources for users interested in our offerings.

3. User Accounts and Registration

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password for your account and for all activities that occur under your account.

Account Requirements

  • You must be at least 13 years old to create an account
  • You must provide valid contact information
  • You are responsible for maintaining the security of your account
  • You must notify us immediately of any unauthorized use of your account
  • We reserve the right to suspend or terminate accounts that violate these terms

Parental Notice: If you are under 18, you represent that you have your parent's or guardian's permission to use our services.

4. Mobile Game Terms

Gameplay and Content

Our mobile games are provided for entertainment purposes. By playing our games, you agree to comply with the specific rules and guidelines for each game, which may be updated from time to time.

In-App Purchases and Virtual Items

  • Our games may include virtual currency, items, or features that can be purchased with real money
  • All purchases are final and non-refundable unless required by law
  • Virtual items have no cash value and cannot be redeemed for money
  • We reserve the right to modify, suspend, or discontinue virtual items at any time
  • Some purchases may be subject to additional terms from app stores (Apple App Store, Google Play)

Game Behavior

When playing our games, you agree not to:

  • Use cheats, hacks, or unauthorized third-party software
  • Exploit bugs or glitches for unfair advantage
  • Engage in account sharing or selling
  • Use automated tools or bots
  • Harass or abuse other players

5. Trading Analytics Services Terms

Risk Disclaimer: Trading involves substantial risk of loss and is not suitable for all investors. Past performance is not indicative of future results.

Service Limitations

  • Our trading analytics are for informational and educational purposes only
  • We do not provide personalized investment advice
  • All trading decisions are your sole responsibility
  • Market data may be delayed or inaccurate
  • We do not guarantee the accuracy or completeness of our analysis

Data Accuracy and Availability

While we strive to provide accurate and timely market data and analysis, we cannot guarantee uninterrupted service or error-free data. Market conditions can change rapidly, and our services may be subject to maintenance, updates, or temporary unavailability.

Subscription Terms

  • Trading analytics subscriptions are billed in advance on a monthly or annual basis
  • Subscriptions automatically renew unless cancelled before the renewal date
  • Refunds are available within 30 days of initial purchase if you are not satisfied
  • We reserve the right to modify subscription pricing with 30 days' notice

6. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Sorrizeng and its licensors. The Service is protected by copyright, trademark, and other laws.

Our Intellectual Property

  • All game code, graphics, sounds, and characters are owned by Sorrizeng
  • Our trading algorithms and analytics methods are proprietary
  • Brand names, logos, and trademarks are protected
  • You may not copy, modify, reproduce, or distribute our content without permission

User-Generated Content

If you submit content to our services (such as comments, reviews, or user-generated content in games), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content.

7. Prohibited Uses

You may not use our Service:

  • For any unlawful purpose or to solicit unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code
  • To spam, phish, pharm, pretext, spider, crawl, or scrape
  • For any obscene or immoral purpose
  • To interfere with or circumvent the security features of the Service

Specific Prohibitions for Trading Services

  • Using our data for illegal trading activities or market manipulation
  • Redistributing our data without authorization
  • Attempting to reverse engineer our algorithms
  • Using automated systems to access our services beyond allowed limits

8. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

Key Privacy Points: We collect data to improve our services, provide personalized experiences, and ensure platform security. We do not sell your personal information to third parties. You have control over your data and can request deletion at any time.

Our Privacy Policy includes specific information about our data collection practices for mobile games, trading analytics, and website usage. Please review the full Privacy Policy for complete details.

9. Disclaimers

Service Availability

The information on this Service is provided on an "as is" basis. To the fullest extent permitted by law, we exclude all representations, warranties, and conditions relating to our Service and the use of this Service.

Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by Sorrizeng. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

Game Performance

Game performance may vary depending on your device, operating system, network connection, and other factors. We do not guarantee that our games will be compatible with all devices or that they will be free from bugs or interruptions.

Trading Analysis Accuracy

While we strive to provide accurate market analysis and data, we cannot guarantee the accuracy, completeness, or timeliness of our trading analytics. Market conditions change rapidly, and our analysis may become outdated quickly.

10. Limitation of Liability

In no event shall Sorrizeng, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use, or alteration of your transmissions or content
  • Trading losses resulting from the use of our analytics services
  • Game account issues, lost progress, or virtual item losses

Trading Risk Notice: You understand that trading involves substantial risk of loss and that you are solely responsible for all trading decisions and resulting losses. Our analytics are for informational purposes only.

11. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

Effect of Termination

  • All provisions of the Terms which by their nature should survive termination shall survive termination
  • Your right to use the Service will cease immediately
  • Game accounts and associated data may be permanently deleted
  • Trading analytics subscriptions will be cancelled
  • Virtual items and in-game purchases are non-refundable upon termination

User-Initiated Termination

You may terminate your account at any time by contacting us or using account deletion features where available. Note that some data may be retained as required by law or for legitimate business purposes.

12. Governing Law

These Terms shall be interpreted and governed by the laws of the United Kingdom, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of England and Wales.

Jurisdiction

You agree to submit to the personal and exclusive jurisdiction of the courts located in London, United Kingdom, for the resolution of any disputes arising from these Terms or your use of the Service.

Dispute Resolution

Before initiating formal legal proceedings, you agree to first attempt to resolve disputes through good-faith negotiation. If direct negotiation fails, we may engage in alternative dispute resolution procedures as mutually agreed.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

Notification of Changes

When we make changes to these Terms, we will:

  • Post the updated Terms on our website
  • Update the "Effective Date" at the top of this page
  • Notify users via email for material changes (where applicable)
  • Display prominent notices within our games and services

Continued Use: Your continued use of our Service after any such changes constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you must stop using the Service.

14. Age Restrictions

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

Age-Specific Services

  • Some mobile games may be suitable for all ages, while others have age ratings
  • Trading analytics services are intended for mature users (18+)
  • Users under 18 should have parental supervision when using any service
  • We reserve the right to verify age and restrict access to age-inappropriate content

15. Compliance and Regulatory Matters

Data Protection Compliance

We comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our data processing activities are conducted in accordance with these regulations.

Financial Services Regulation

Our trading analytics services are provided for informational purposes only. We are not authorized to provide investment advice under financial services regulations. Users are responsible for ensuring their use of our services complies with applicable financial regulations in their jurisdiction.

Gaming Regulations

Our mobile games comply with applicable gaming regulations and age rating systems. We are committed to responsible gaming and provide tools for users to manage their gaming time and spending.

16. Force Majeure

We shall not be liable for any failure to perform due to causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, civil unrest, government actions, network failures, or other acts of God.

In such events, we will make reasonable efforts to restore service as soon as possible, but cannot guarantee uninterrupted access to our games or trading analytics services.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

Address

Sorrizeng - 15 Years Mobile Game Development & Trading Analytics
25 Kingsway, London WC2B 6UN
United Kingdom

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM GMT

For technical support regarding our mobile games, please email: support@sorrizeng.com

For trading analytics support, please email: analytics@sorrizeng.com

For legal inquiries, please email: legal@sorrizeng.com

18. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our Service, constitute the entire agreement between you and Sorrizeng concerning our Service and supersede all prior agreements and understandings between you and us regarding the same.

20. Acknowledgment

By using our services, you acknowledge that you have read these Terms of Service, understood them, and agree to be bound by them. If you do not agree to abide by the above, please do not use this service.

These Terms of Service are effective as of the date listed above and will remain in effect except with respect to any changes in their provisions in the future, which will be in effect immediately after being posted on this page.